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Privacy Policy

This policy explains what information Ruff Top Roofing collects through our website and phone inquiries, how we use it, and the choices you have.

Last updated: August 2026

We collect only what we need to answer your questions, schedule inspections, and complete roofing work. We do not sell your personal information.

Information we collect

When you contact Ruff Top Roofing through a form, a phone call, or email, you may give us information such as:

Your name, phone number, and email address
The property address where work may be performed
Details about your roof, the problem you are seeing, and photos you choose to send
Insurance or claim information if you ask us to help with a storm damage claim

Our website also records limited technical information automatically, including your IP address, browser type, device type, the pages you view, and the site or search that referred you. This information helps us keep the site working and understand which pages people find useful.

How we use information

We use the information you provide to:

Respond to your questions and schedule an inspection or estimate
Prepare proposals and complete roofing, gutter, and exterior work
Communicate about scheduling, materials, warranties, and follow-up service
Keep records for billing, insurance documentation, and legal requirements

When we share information

We do not sell or rent your personal information. We share it only when it is needed to do the work or when the law requires it, including with:

Crews, suppliers, and subcontractors involved in your project
Service providers that host our website, deliver email, or process payments
Your insurance carrier or adjuster, when you ask us to assist with a claim
Authorities or advisors when required by law or to protect our legal rights

Service providers may only use the information to perform work for us.

Cookies and analytics

Our website uses cookies and similar technologies to keep the site working, remember basic preferences, and measure how visitors use our pages. We may use analytics and advertising tools provided by third parties, which set their own cookies and follow their own privacy practices.

For details on the cookies we use and how to control them, see our Cookie Policy.

How long we keep it

We keep project records, estimates, and communications for as long as needed to support warranties, resolve questions about completed work, and meet tax, insurance, and legal obligations. Inquiries that do not become projects are kept for a shorter period and then removed.

Security

We take reasonable steps to protect the information we hold, including limiting who can access customer records. No website or method of transmission is completely secure, so please avoid sending sensitive financial details through website forms or email.

Your choices

You can ask us to update or delete the information we hold about you, and you can opt out of marketing messages at any time by replying to the message or calling our office. If we are required to keep certain records, we will explain what we can and cannot remove.

You can also control cookies through your browser settings, and you can adjust whether your device shares location or advertising identifiers.

Children's privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us and we will remove it.

Changes to this policy

We may update this policy as our business, website, or legal obligations change. The date at the top of this page shows when it was last revised. Continuing to use the site after an update means you accept the current version.

Contact us

If you have a question about this policy or about the information we hold, reach out and we will help.

Service area

Collegeville, PA and surrounding Montgomery, Bucks, and Chester County communities

We collect only what we need to answer your questions, schedule inspections, and complete roofing work. We do not sell your personal information.

Information we collect

When you contact Ruff Top Roofing through a form, a phone call, or email, you may give us information such as:

Your name, phone number, and email address
The property address where work may be performed
Details about your roof, the problem you are seeing, and photos you choose to send
Insurance or claim information if you ask us to help with a storm damage claim

Our website also records limited technical information automatically, including your IP address, browser type, device type, the pages you view, and the site or search that referred you. This information helps us keep the site working and understand which pages people find useful.

How we use information

We use the information you provide to:

Respond to your questions and schedule an inspection or estimate
Prepare proposals and complete roofing, gutter, and exterior work
Communicate about scheduling, materials, warranties, and follow-up service
Keep records for billing, insurance documentation, and legal requirements
When we share information

We do not sell or rent your personal information. We share it only when it is needed to do the work or when the law requires it, including with:

Crews, suppliers, and subcontractors involved in your project
Service providers that host our website, deliver email, or process payments
Your insurance carrier or adjuster, when you ask us to assist with a claim
Authorities or advisors when required by law or to protect our legal rights

Service providers may only use the information to perform work for us.

Cookies and analytics

Our website uses cookies and similar technologies to keep the site working, remember basic preferences, and measure how visitors use our pages. We may use analytics and advertising tools provided by third parties, which set their own cookies and follow their own privacy practices.

For details on the cookies we use and how to control them, see our Cookie Policy.

How long we keep it

We keep project records, estimates, and communications for as long as needed to support warranties, resolve questions about completed work, and meet tax, insurance, and legal obligations. Inquiries that do not become projects are kept for a shorter period and then removed.

Security

We take reasonable steps to protect the information we hold, including limiting who can access customer records. No website or method of transmission is completely secure, so please avoid sending sensitive financial details through website forms or email.

Your choices

You can ask us to update or delete the information we hold about you, and you can opt out of marketing messages at any time by replying to the message or calling our office. If we are required to keep certain records, we will explain what we can and cannot remove.

You can also control cookies through your browser settings, and you can adjust whether your device shares location or advertising identifiers.

Children's privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us and we will remove it.

Changes to this policy

We may update this policy as our business, website, or legal obligations change. The date at the top of this page shows when it was last revised. Continuing to use the site after an update means you accept the current version.

Contact us

If you have a question about this policy or about the information we hold, reach out and we will help.

Service area

Collegeville, PA and surrounding Montgomery, Bucks, and Chester County communities

Call (484) 222-0081